Kyani
  • Idaho Falls, ID, USA
  • 12.50
  • Hourly
  • Full-Time/Part-Time

Kyani of Idaho Falls, ID is looking to hire both full-time and part-time Customer Service representatives / Customer Support Specialists. With offices in both Idaho Falls and Rexburg, we have a need for people who speak various languages including English, Spanish, French, Korean, and Mandarin Chinese!

Are you a customer service rockstar who feels driven to make everyone smile? Would you like to work for a team that treats you like family and wants you to succeed? Are you interested in working for a growing company where there is room for advancement? Would you like to have your Sundays free? If so, please read on!

This Customer Service Representative / Customer Support Specialist position starts at $11.00/hr plus language differentials. Amazing benefits and perks include:

  • Medical, dental, vision insurance
  • Flexible spending account / dependent care account
  • Life insurance
  • Accidental death and dismemberment insurance
  • Short and long-term disability insurance
  • Optional supplemental life insurance
  • A 401(k) plan
  • Paid time off (PTO)
  • An employee assistance program
  • Free Kyni products monthly

If this sounds like the opportunity that you've been looking for, apply today!

ABOUT KYANI

We are a multimillion-dollar health and wellness company founded by two families and headquartered in Idaho Falls with offices around the world. We provide uniquely beneficial products to people in more than 60 countries throughout the world, along with a powerful business opportunity. We believe in helping others and treating people with kindness and respect.

We truly value our employees. In addition to competitive pay and full benefits, we offer an open, honest, and collaborative work environment. We have monthly company-provided work luncheons to celebrate our successes and support each other.

A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE / CUSTOMER SUPPORT SPECIALIST

As a Customer Service Representative / Customer Support Specialist, you are on the front lines of our Customer Support Center. You are passionate about ensuring that each of our business partners and customers have the best possible experience with our products and company. You provide all aspects of support from a friendly "hello" down to the nitty gritty of getting orders placed and issues sorted out, while keeping detailed logs of all your interactions. Whether through online chats, on the phone, or in emails, your warm, friendly personality comes through in all your interactions. With your excellent product knowledge and communication skills, you easily upsell Kyni products and promotions as appropriate.

You have all the knowledge and resources necessary to resolve customer questions on your own, in addition, you have support via your team and leadership always available. In any case, you know how to make sure that your clients always know that they are in good hands and you truly care. We can't continue to grow without the world-class customer service that you provide to our partners and customers, and you love the excitement of being on the front lines of a rapidly growing company!


QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE / CUSTOMER SUPPORT SPECIALIST

  • Customer service experience
  • Proficiency with Google Docs, Sheets, Drive, and Chat
  • Fluency in English
  • Did we mention amazing customer service skills?

Are you highly motivated and interested in building a career with a growing company? Do you have a positive, can-do attitude? Are you flexible? Do thrive in an intense, fast-paced environment? Can you prioritize multiple tasks effectively? Do you have excellent follow-through? Are you reliable and trustworthy? Do you have excellent interpersonal skills and the ability to resolve conflicts appropriately? Are you analytical and able to make sound decisions? If so, you might just be perfect for this Customer Service Representative / Customer Support Specialist position.

FULL-TIME OR PART-TIME WORK SCHEDULE

Our call center hours are Monday - Friday from 8:00 am to 8:00pm and Saturday from 9:00 to 5:00 pm. Hours vary, but you would be scheduled 40 hours per week if you are full-time. Part-time schedules are flexible.

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Kyani
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